Victoria House Surgery
Order repeat medication &
Book appointments online via Patient Access
A MESSAGE FROM PATIENT ACCESS
Having listened to feedback from patients, we are pleased to announce that the welcome page for Patient Access has been updated, making it clearer and easier to use.
Patients will be able to setup their Patient Access account through the 'Register' section on the left hand section of the screen, using either the registration letter from their practice or the on-line registration facility.
The sign in section on the right hand side should be used once the patient has setup their online account.
Note: if you are reissued a new registration letter as an existing user of Patient Access then you should use the left hand section and re-register.
The 'Help with Patient Access' section has also been updated to include frequently asked questions and videos to assist users.
We welcome your feedback
We always welcome feedback on how we can improve Patient Access. If you have any suggestions please use the UserVoice facility on patient.co.uk.
What services do we offer?
Ante-natal and Post-natal Care
By appointment with the doctor or midwife.
Child Health Checks & Immunisations
All of the partners offer routine New Born Baby checks for those babies
who did not have this examination done at the hospital following
delivery (you will be informed by the hospital if your baby needs
this check). The partners also undertake 8-week health checks prior
to your child’s first immunisations. Please inform the receptionist
when booking either of these health checks for your child as they
will require a twenty minute appointment.
We are strong supporters of healthy living, which we know reduces the risk of health problems later in life. If you are a smoker, are overweight, or drink to excess, please see either the practice nurses or your preferred doctor for further advice
These are performed routinely, either every 3 or 5 years, depending on your age. You will normally receive reminders and results through the post. The practice nurses perform most of the smears.
We are fortunate to have the services if an in-house counsellor. However this is only a limited service for specific problems.
By routine appointment with your preferred doctor. IUDs (Coils)
can be fitted by Dr Galuszka jointly with the nurse, but we would
advise you to speak to your usual doctor first.
Chronic Disease Clinics
Our nurses have individual interest and experience in many
chronic diseases and their management, and can offer regular checks
to help monitor your condition and optimise the care you receive.
Travel Advice & Immunisations
Please complete and return a travel form to the receptionist, ideally at least eight weeks before you travel. The practice nurses use these forms to advise you on necessary travel advice including immunisations or medications you may need.
Medicals & Non-NHS Work
The NHS does not cover certain services, including medicals for
HGV/PSV licences, insurance or employment purposes. Nor does it
cover administrative work such as reports for insurance companies,
holiday cancellations, fitness-to-do-something letters or private
sick notes. Please note there is a fee for these items of work, on
which we are now obliged to charge VAT.