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Victoria House Surgery |
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 Order repeat medication & Book appointments online via Patient Access CLICK HERE
A MESSAGE FROM PATIENT ACCESS
Having listened to feedback from patients, we are pleased to announce that the welcome page for Patient Access has been updated, making it clearer and easier to use. New layout Patients will be able to setup their Patient Access account through the 'Register' section on the left hand section of the screen, using either the registration letter from their practice or the on-line registration facility.  The sign in section on the right hand side should be used once the patient has setup their online account. Note: if you are reissued a new registration letter as an existing user of Patient Access then you should use the left hand section and re-register. New help The 'Help with Patient Access' section has also been updated to include frequently asked questions and videos to assist users. We welcome your feedback We always welcome feedback on how we can improve Patient Access. If you have any suggestions please use the UserVoice facility on patient.co.uk.
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home visits
If you feel you need a home visit, please try to ring before 10:00 in the morning. This helps the doctors plan their rounds and reduce delays. The receptionist will need to take some information regarding the reason for the visit to help the doctor prioritise the call. The doctor will usually call you back to confirm that a visit is the most appropriate management for you. Home visits are only intended for those patients who are too unwell to visit the surgery. |
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