Order repeat medication &
Book appointments online via Patient Access
A MESSAGE FROM PATIENT ACCESS
Having listened to feedback from patients, we are pleased to announce that the welcome page for Patient Access has been updated, making it clearer and easier to use.
Patients will be able to setup their Patient Access account through the 'Register' section on the left hand section of the screen, using either the registration letter from their practice or the on-line registration facility.
The sign in section on the right hand side should be used once the patient has setup their online account.
Note: if you are reissued a new registration letter as an existing user of Patient Access then you should use the
left hand section and re-register.
The 'Help with Patient Access' section has also been updated to include frequently asked questions and videos to assist users.
We welcome your feedback
We always welcome feedback on how we can improve Patient Access. If you have any suggestions please use the UserVoice facility on
Victoria House Surgery,
119 Buckingham Road,
Tel 01869 248585
Welcome to the website of Victoria House
Surgery. We hope you will find the information on the site
helpful. We plan to continually
upgrade the site so that it is useful to as many patients as
We are an expanding four doctor practice. We look after
patients in Bicester and the surrounding villages up to
about eight miles from the surgery (see map).
The practice list size is approximately 7,000 patients.
Surgery Opening Times
|Monday to Friday
Saturday & Sunday
|8.00am – 6.30pm
pleased to also offer some appointments earlier in the
mornings, later on in the evenings. These are primarily aimed at working individuals
who find it difficult to attend during working hours,
especially those who commute.
Medical Emergencies Out of Hours
medical attention or advice outside of these times, please
call 111 – the new NHS Service.
NHS 111 Service
NHS 111 is a new service that's has been introduced to make it easier for you to access local NHS healthcare services. You can call 111 when you need medical help fast but it’s not a 999 emergency.
How Does It Work
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an
out-of-hours doctor, a
walk-in centre or urgent care centre, a community nurse,
an emergency dentist or a late-opening chemist.
For further information, please
For general health advice 24 hours a day go on-line to
Electronic Prescription Service (EPS) - To be implemented from
18th December 2012 across most Bicester Pharmacies. The below leaflet outlines how the Service functions. If you are interested to have your Prescription electronically sent to a nominated Pharmacy, please contact either your preferred Pharmacy or Victoria House Surgery Reception. Read leaflet »
For further information see www.connectingforhealth.nhs.uk.
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